Amazon loves to dangle new services in front of FBA and FBM sellers. I’ve covered some of them before, such as Amazon Transparency. Another one is Customer Service By Amazon, or CSBA. The value proposition: instead of you or your staff or VAs handling customer service inquiries, Amazon uses its crack team of overseas agents […]
Is Customer Service By Amazon (CSBA) worth it? Read More »
I see this a lot on the Amazon Seller Central forum: A new seller shows up, panicked because their Amazon FBA or FBM account was subject to a Section 3 Account Deactivation, and they don’t understand why. Experienced sellers start asking questions about the supply chain. The newbie claims it’s all a big mistake –
The truth about your Amazon “legit wholesaler” for gated brands Read More »
Check out this story about an Amazon FBA reseller getting an account ban, despite carefully following Amazon’s own policies. This came via Amazon Seller Central forums, which points to shortcomings in Amazon’s “authorized distributor” policies and the inability of brands to establish Amazon MAP pricing. Here’s an excerpt: We are not new sellers. We purchase
Amazon MAP pricing and problems with FBA resellers using authorized distributors Read More »
When I give talks about Amazon to publishers and sellers, one of my Ten Commandments of Amazon is “thou shalt not trust Amazon seller tech.” The slide I show features a picture of an old-fashioned wooden roller coaster, the shaky kind that you swear you’ll never ride again because the thing feels like it’s about
Amazon seller tech is rickety mess Read More »
Someone on the Amazon Seller Central forums recently shared a browser screenshot showing massive Amazon FBA shipping charges for a pallet of baby goods. What interested me were the other things included in the screenshot, which indicate this person is heavily invested in other “side hustles,” not just Amazon: Mining rigs? Credit repair? A bank
New Amazon sellers seeking the best passive income side hustles: Who are these people? Read More »
Signs Amazon fulfillment centers are struggling to find workers: Recruitment ads now dangle the prospect of cool/cushy jobs to prospective warehouse workers. I spotted this Amazon warehouse recruitment ad on LinkedIn, which was likely shown to me because my profile mentions Amazon FBA: The training benefit is on top of perks added years ago, such
The United States Patent & Trademark Office (USPTO) is being swamped by trademark applications (about 900,000/year, or 3x the level 20 years ago). Many of these applications are solely concerned with getting a so-called Amazon trademark … and not just because of Amazon’s hundreds of millions of customers. Amazon’s own policies have a lot to
USPTO swamped by Amazon trademark applications, 25% are from China Read More »
I’m an Amazon FBA seller. An overview of why FBA shipments don’t require packing slips. Yes, it feels weird, but it’s true – you don’t need to print Amazon FBA packing slips.
No, you don’t need to print Amazon FBA packing slips for inbound shipments Read More »
Amazon’s share price was hammered as third quarter 2022 earnings came in. It’s not looking good in terms of Amazon profits and rising costs. What does it mean for FBA and FBM sellers? Here are some of my thoughts. For 3P sellers, Amazon will raise the bar for new supplier accounts and be more restrictive
Amazon profits are down. The impact on sellers? Read More »
Amazon aggregators (aka “Amazon roll ups”) buy up-and-coming brands that sell products on Amazon. The idea is to buy lots of small Amazon-based brands (FBA or FBM), and achieve growth via economies of scale with more efficient marketing, sourcing, logistics, and back-office operations … in theory, at least. VC-funded aggregators had been raising lots of
Amazon roll ups: operational vs. intangible challenges Read More »
