Is Customer Service By Amazon (CSBA) worth it?
Amazon loves to dangle new services in front of FBA and FBM sellers. I’ve covered some of them before, such as Amazon Transparency. Another one is Customer Service By Amazon, or CSBA. The value proposition: instead of you or your staff or VAs handling customer service inquiries, Amazon uses its crack team of overseas agents […]
Is Customer Service By Amazon (CSBA) worth it? Read More »